FAQ

Questions owners actually ask

Straight answers before you switch — on connectivity, staff adoption, pricing and scale.

Getting started
How long does setup actually take? +

Most restaurants are live within 48 hours, including menu digitisation, QR code generation and staff app setup.

Do we need to buy any hardware? +

No. MenuMaster runs on the devices you already have — diners use their own phones, and staff can use a tablet or smartphone.

Can we try it before committing? +

Yes. Book a free demo and we'll walk through your actual menu before you decide anything.

Pricing & billing
What does it cost? +

Pricing is in BDT and scaled to your outlet size and order volume. Book a free demo and we'll walk through a plan for your restaurant.

Is there a setup fee? +

Setup is included in your plan — you won't pay separately to get onboarded or trained.

Can we cancel anytime? +

Yes, there's no long-term lock-in. You can cancel at any point without penalty.

Setup & connectivity
What if our internet connection drops mid-service? +

MenuMaster is built for real-world connectivity, so a brief drop doesn't stop service — core ordering and kitchen display functions keep working.

Do customers need to download an app? +

No. Diners scan the table QR and the menu opens straight in their phone's browser.

Can we keep our existing POS or payment system? +

In most cases, yes — talk to us on your demo call and we'll confirm compatibility with your setup.

Staff & operations
Will our staff actually be able to use this? +

Yes — the waiter and chef apps are simple and guided. Most teams are comfortable within a single shift.

Still have a question?

Book a free 20-minute demo and ask us directly — we'll walk through your menu, your floor and your team.

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